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Management

The Villas of Calavera Hills Homeowners Association is managed by Allure Total Management. They have been working with the Villas since September 2011. Allure TM provides assistance with the operation and maintenance of the Association and the common areas. This includes handling maintenance requests, processing monthly dues, assisting with the agenda and minutes for monthly board meetings, contract administration for our vendors, obtaining maintenance bids, provide 24-hour emergency services by phone, managing business records and financial records and many other services.

Contact Allure TM at:
Allure Total Management

910 W San Marcos Blvd
Ste 204
San Marcos, CA 92078

Jill Morgan, President
T: 760.804.8290 ext. 101
F: 760.736.3087
E: jmorgan@alluretm.com

Email is the preferred method of contact. Please note VCH in the subject line.

MONTHLY ASSESSMENTS

Association assessments (i.e. dues) are $300 payable monthly (as of 8/1/2011). Due dates are the first of the month. Assessment fees cover property management items like landscaping maintenance, pool service, water bills and trash removal. The operating budget outlines where the money is allocated, and can be viewed on the Documents page of this website. Invoices are sent out each month for homeowners to remit payment. Payments should be sent to the following address:

The Villas of Calavera Hills

C/- Allure Total Management

910 W San Marcos Blvd
Ste 204
San Marcos, CA 92078

Assessment payments can be made via automatic withdrawal from your checking account. To take advantage of this time saver, submit the Direct Debit Form form with a voided check to the same address above. The Direct Debit Form can be found on the Forms page of the website.

MAINTENANCE REQUEST

Maintenance requests for common area repairs are coordinated by the management company, Allure Total Management and should be submitted directly to them via the Work Order Request form which can be found on the Forms page of the website. The Work Order Request form can be sent to Customer Service

T: 760.804.8290 ext. 103
F: 760.736.3087
E: clientservices@alluretm.com

You can also email your request to ALLURE at www.alluretotalmanagement.com and your request will be routed to Customer service  who will contact the appropriate vendor.

Large repairs which may incur significant costs may need to be reviewed by the Board of Directors and therefore will not be addressed until the next board meeting. In most cases the person making the request will not be notified further unless there is a problem with that request. For non-emergency repairs this may take up to 45 days to be brought before the Board.

The scope of common area maintenance that the Association is responsible for is outlined in Article X of the Villas of Calavera Hills Homeowners Association CC&Rs which can be found on the Documents page.

NOTE: If you have an immediate and urgent maintenance request or an emergency please call ALLURE at 760.804.8290 for immediate assistance.


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